An unprecedented flood of citizens concerned about net neutrality is what took down the FCC’s comment system last May, not a coordinated attack, a report from the agency’s Office of the Inspector General concluded. The report unambiguously describes the “voluminous viral traffic” resulting from John Oliver’s Last Week Tonight segment on the topic, along with some poor site design, as the cause of the system’s collapse.
Here’s the critical part:
The May 7-8, 2016 degradation of the FCC’s ECFS was not, as reported to the public and to Congress, the result of a DDoS attack. At best, the published reports were the result of a rush to judgment and the failure to conduct analyses needed to identify the true cause of the disruption to system availability. Rather than engaging in a concerted effort to understand better the systematic reasons for the incident, certain managers and staff at the Commission mischaracterized the event to the Office of the Chairman as resulting from a criminal act, rather than apparent shortcomings in the system.
Although FCC leadership preemptively responded to the report yesterday, the report itself was not published until today. The OIG sent it to TechCrunch this morning, and you can find the full document here.
The approximately 25 pages of analysis (and 75 more of related documents, some of which are already public) relate specifically to the “Event” of May 7-8 last year and its characterization by the office of the Chief Information Officer, at the time David Bray. The investigation was started on June 21, 2017. The subsequent handling of the event under public and Congressional inquiry is not included in the scope of this investigation.
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