(Update: Axios has a post explaining why the cross-posted tweets disappeared. Essentially, Twitter deleted its app from Facebook after Facebook stopped allowing cross-posts earlier this month, since without that feature it was basically useless. This unexpectedly caused old posts to disappear. TechCrunch also heard from a source with understanding of the situation that the deletion of the app took Facebook by surprise, as well as the fact that Twitter didn’t immediately tell them to restore the content.)
Facebook users are complaining the company has removed the cross-posted tweets they had published to their profiles as Facebook updates. The posts’ removal took place following the recent API change that prevented Twitter users from continuing to automatically publish their tweets to Facebook. According to the affected parties, both the Facebook posts themselves, as well as the conversation around those posts that had taken place directly on Facebook, are now gone. Reached for comment, Facebook says it’s aware of the issue and is looking into it.
TechCrunch was alerted to the problem by a reader, Lawrence Miller, who couldn’t find any information about the issue in Facebook’s Help Center. We’ve since confirmed the issue ourselves with several affected parties and confirmed it with Facebook.
Given the real-time nature of social media — and how difficult it is to pull up old posts — it’s possible that many of the impacted Facebook users have yet to realize their old posts have been removed.
In fact, we only found a handful of public complaints about the deletions, so far.
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